EMERGENCY STATUS

IN AN EMERGENCY: DIAL 911 FIRST!

See below for Helpful Maps and Emergency Numbers.

Please note T-CEP does not post daily traffic information or accidents.
See below for helpful traffic links.

-----------------------------------------------------------------------------------

HELPFUL INSTRUCTIONS FOR REGISTERING FOR THE ALERT LA EMERGENCY NOTIFICATION SYSTEM:  

The new Alert LA County mass notification system (Code Red) offers many more notification options than the old system. More phone numbers, texts, emails, TDD/TTY and six language preferences. The whole point of this system is to provide redundant alerts to multiple devices so you and everyone in your household have a greater chance of being alerted to an emergency, such as a middle-of-the-night fast moving wind driven wildfire.  

There has been some confusion about how your old account information gets transferred to the new system. To be absolutely certain that ALL of your phone numbers are captured correctly in the new AlertLA system (landline, VOIP, cell), and to give you the ability to make changes to your account information at any time, LA County emergency officials strongly recommend that everyone create a new account.  

Here’s how:  
1. Go to alert.lacounty.gov  
2. Select “Register or Log-in here!”  
3. Select “YES, I would like to create a managed account”  
4. You can create your account by using your Google, Facebook or Twitter log in or you can  
manually create an account username and password by filling in the text fields.  
5. Select “Continue.”  
6. Put in your contact info and communication methods.  
7. For cell phone numbers, check the “Send text messages” box and then select your wireless  
carrier. For landline and VOIP numbers, do not check the “Send text messages” box.  
8. Decide which types of alerts you want to receive. You can always come back and change  
these settings later.  
9. Select the “+Add phone” button to put in additional phone numbers. Each account can  
have up to four phone numbers. If you have more than four numbers, create another  
account.  
10. Select the “+Add email” button and put in your email addresses. 11. IMPORTANT! Check the box in the Terms and Conditions section. 12. Select the “Verify information” button.  

While landline numbers associated with your address are automatically captured from the 911 database and are in the system, it won’t hurt to manually put those numbers in your account if you have the space.  

Note that no alert system is 100% accurate 100% of the time. Residents should have multiple ways to get emergency notifications and not rely solely on Alert LA County.  

Please make notes on what types of alerts you receive (or don’t receive) when the system is tested for the first time on Tuesday February 20, 2018 around 10:00 a.m.  

TCEP will post a Survey link on social media channels where you can post your feedback.  
These responses will help the County work out any bugs in the system.  

Thank you Topanga!